I am owing the HDFC Credit Card from last 4-5 Years and I am regular in making the payment ,but from last 2-3 months I couldn't make a payment because of job loss . The same reason I convey to bank by letter as well as via email.
I already inform their customer care and telecallers about the cash crunch and the problem I am facing ,
Inspite of listning to the my reason the executive is harrassing me by calling at any time and saying we don't care about your job loss ,we required our payment. If you couldn't make payment we know to recover payment .In between I received the call from one of their recovery agent and he threaten me that they will fire my house and my family
Luckily I recorded that call and complin the customer card abt this.
After complaning to customer care for above things they didn't respond at all.
Couldn't understand what to do in this situation
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