Authorhouse   

Posted :Sunday, January 6, 2013by rick Send Maill  Tell a Friend

gross misrepresentation

Having previously published 5 books with McGraw Hill and Princeton University Press, I am not a novice in working with publishing houses. However, dealing with Authorhouse with my 6th book was by far my most frustrating, unproductive and disappointing interaction with a publishing company. After 6-months of exchanges with their incompetent, inexperienced, confused, and mismanaged personnel, I filed a claim in Multnomah County, Oregon Circuit Court and won a judgment against Authorhouse. On October 11, 2012 (Case # 120023259S) I was awarded a full refund of my monies, plus a fine and 9% interest levied against Authorhouse. After three months, they still refuse to pay the judgment against them. Now I am pursuing collections litigation against Authorhouse at their Bloomington, Indiana headquarters.

The following is a recap of my Oregon court complaint against Authorhouse:

1. Authorhouse grossly misrepresented its technical capabilities and abilities of its personnel to produce a work product in a timely fashion and of acceptable quality.

2. Authorhouse staff repeatedly ignored directives and instructions given by Author.

3. Authorhouse repeatedly failed in its attempts to create a working document from a PDF-formatted manuscript provided by Author. During the period of contract negotiations, Authorhouse made false claims and representations that a PDF-formatted manuscript provided by the Author would greatly enhance their ability to produce a book in a timely fashion and that would reduce the likelihood of errors. When, in fact, Author did provide Authorhouse with a manuscript in PDF-format, Authorhouse staff was incapable of utilizing a manuscript delivered in this fashion.

4. Authorhouse reneged on its commitment to allow Author to establish the retail price of the book.

5. The paperback version of the book produce by Authorhouse in May 2012 contained hundreds of print-quality flaws, rendering a work product unacceptable to Author.

6. Authorhouse failed to produce a hardcopy version of the book with a cover that was of acceptable quality.

7. Authorhouse failed to produce an e-version of the book.

Before you do business with Authorhouse, I suggest you access the Better Business Bureau website http://www.bbb.org/us/Find-Business-Reviews/ and note the 343 complaints registered against this company. Or, you can call the Indiana chapter of the Better Business Bureau at 317-488-2222.

Business & Finance   United States   comments

Dear Friends, Dont forget to bookmark and submit your complaint to social media websites listed here.It will bring more visibility, buzz and fast action to attend your complaint

Comments  :

 Comments will be published Only after Moderation

Post Your Comment :

Name

required, use real name

Email

required, will not be published

Website Address

optional, will not be published

Your attitude towards Complaint

 Agree   Neutral   Disagree

Confirmation Code

Consumer Complaints

Submit Complaint

Your Full Name

Your E-Maill Address

Your E-maill will be invisible to others

Company/Product Name

Subject of Complaint

Select Category

Select Country

Complaint Details

Attach Photos ( Optional )

Confirmation Code


Recently discussed

  • Friday, February 24, 2017

    beckyrl16

    Delivered full-grown galleries

  • Friday, February 24, 2017

    RairBop

    Chartered on in a erudite container

  • Friday, February 24, 2017

    leonorwh69

    Grown up position

  • Friday, February 24, 2017

    Kevinrup

    новые...

  • Friday, February 24, 2017

    Sezfrytuh

    Gde Moy Slon

Worst Complaints

Complaints with most comments

Categories

Countries

Ponzi Scheme Ponzi Scam Investment Fraud


Ponzi Scheme Ponzi Scam Investment Fraud