Vodacom   

Posted :Monday, May 24, 2010by Angie de Beer Send Maill  Tell a Friend

Illegal activity on accounts

I have two 3G cards (250 meg and 500 meg) In October 2009 we received and bill for R1, 400, R829 November and December about R400 on the 250 mg account. Phoning vodacom constantly every week to send me itemised billing and about the dispute on this account I still did not receive the itemised billing for which I do pay R15.00 per month and my phone gets susspended every month. On my 500 meg card I received a account of R520 for the month of january 2010 when the usage on the card was not even close to the 500 meg. It is now 6 months later and still no solution about the problem. I asked vodacom to put the 250meg 3G on hold in November I still pay the R149 per month but apparently when you don't use the 3g you loose the 250meg a month so I am paying for something that I can not use. Please help! as Vodacom staff is pathetic and useless.

Unauthorized Mobile Charge   Afghanistan   comments

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