I purchased this product last year but then changed my mind once I received it. For me, the instructions were confusing, making them difficult to follow. Also the product itself didn't look professional and there were no ingredients listed (I know, I should have checked this out on the website first - just caught up in wishful thinking that I'd found something that worked). I contacted an individual that calls themselves 'Charlene' to explain but after a couple of emails she started to come across as rude and insinuated that I'd used the product, got the results and was now trying to get a refund. If only that were true! To cut a long story short, my last email was ignored; there's clearly no intention of refunding me so I eventually plucked up the courage to give it a try just a week ago, despite having read the comments on this board. It's had no effect whatsoever and it's been a few days now. I think I've got to admit this was a silly, naive purchase and at my age I should know better. Needless to say that this product has now been assigned to the bin and I have no wish to deal with this company any more. Just a shame that there wasn't a legitimate organisation that I could log an official complaint to...
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2107 days ago by Charlene [ Send Maill ]
I don't know who you are so I can't comment on our emails. There is no question the product works. It works the same way that dermatologists remove blemishes. Freeze therapy. You purchased the product last year and I am sorry but you are out of the warranty period. No company gives a refund a year after purchase. Charlene